This report is a synthesis of the eight Urban Renewal Programme (URP) nodal reports, namely: Alexandra, Galeshewe, Inanda, Khayelitsha, KwaMashu, Mdantsane, Mitchell’s Plain and Motherwell. Two critical changes that have affected all nodes since the first evaluation (early 2008), include the separation of the South African Social Security Agency (SASSA) and the consequent changes in the Department of Social Development’s (DSD) role regarding service delivery; and the development of the 10 Year Integrated Service Delivery Model (ISDM) plan with which DSD services are now being aligned. However, lack of appropriate structures and systems, lack of staff and staff capacity, limited resources and strategic guidance, and weak alignment and integration across departments has made the transition to the new ISDM approach very challenging. DSD is moving towards a more developmental role in delivering projects and services, with increasing outsourcing of services. The Poverty Relief Programme (PRP) is more focused on food security and income security in line with provincial thinking and directives, and services are confined to crisis situations and clients considered most vulnerable and at risk. Only a limited number of new projects are planned. From this research, five key issues emerged across all nodes: integration, co-ordination, planning and communication; institutional capacity; staffing and staff retention; training; and access to, and quality of, DSD services.